The studio issue · No. 41
RAW files open full size, and follow-ups come drafted
· 5 min read · 24 changes
This week was about the work around the shoot. RAW files now open full size in a gallery, follow-ups arrive written for you to send, and Financials can finally tell you what the enquiries you lost were worth.
Costs get a page of their own, paid bookings hand their edits to the right editor, and crew now clock out at the venue as well as in. Here is everything, story by story.
On the cover · Galleries
Drop in a RAW, get a full-size JPEG
On Galleries and Guest Gallery, each RAW is now converted on your own computer into a full-size JPEG, matched to the camera's own look. The RAW itself never leaves your machine.
Open it in bckendIQ →On the cover · AI
Follow-ups, drafted. You press send
In the follow-up composer, the new AI draft writes a fresh email or WhatsApp from the lead's record and last messages. It's only a draft: edit it, ask for another, and send it yourself.
Open it in bckendIQ →On the cover · Financials
What your lost enquiries were worth, and why
Marking a lead lost now asks why, and Finance shows what your lost enquiries were worth, reason by reason. If most were lost on price, it tells you plainly.
Open it in bckendIQ →On the cover · Financials
Record your costs in Financials
A new Costs page under Financials: add what you paid, the amount, a category and the booking it was for. Costs that repeat flow into your Cash forecast.
Open it in bckendIQ →On the cover · Projects
Edits plan themselves, and editors hear before they're late
Paid bookings hand edits to whoever your staff list says edits, move them when the shoot moves, and tell you when a plan can't be met. Editors are reminded two days before a due date.
Open it in bckendIQ →On the cover · Field Jobs
Clocking out is checked against the venue too
Crew now have to be at the venue to clock out, just as they do to clock in. Anyone who has already left is clocked out automatically when the shift ends.
Open it in bckendIQ →Also this week
Financials
Payment dates now move with the booking
“On booking” now means the day the client actually pays, and “14 days before the shoot” moves when the shoot does. Nothing falls due before they have booked, and a date you pick stays put.
Open it in bckendIQ →Clients can tell you they've sent the transfer
The client's pay page now always offers “I've sent the transfer”, with an optional screenshot. You see it on the lead and client pages, and record the payment right there.
Open it in bckendIQ →
Leads
Pop-ups: free consultations, and who came from ads
Build a pop-up from sections, with checkout optional, so it can offer a free consultation instead. Everyone who leaves details is kept in Marketing, and Results shows who came from ads.
Open it in bckendIQ →
Clients
The client's Invoice tab shows their actual invoice
Open a client's Invoice tab to see the exact document they received, with the signed agreement on top. A client who was never invoiced gets a Sales order button.
Open it in bckendIQ →Every date on a booking can now be edited
Enquiry and booking dates are now pickers, the save-the-date takes a name and hours, and quotes gain “Add another date”. Move the wedding and the lead's date follows.
Open it in bckendIQ →The Clients list shows when each event is
Each client now shows when the event is, “Sat, Oct 10 · 3 pm, in 5 days”, with Gallery, Projects and WhatsApp in straight columns. Tap a row to open the client.
Open it in bckendIQ →Smaller fixes for clients and galleries
Two couples sharing a planner's email now stay two clients, and renaming a job renames its galleries. Your own sign-in code opens a client's portal, and the proof letter's calendar reads in dark mode.
Open it in bckendIQ →
Galleries
Portrait films play whole in the gallery banner
A film that doesn't fit the banner's shape now plays whole, side by side with others, instead of being cropped and stretched. First visits on a good line get the sharp version.
Open it in bckendIQ →Keep adding photos while a batch uploads
On Galleries, pick more photos mid-upload and they go up beside the first batch, under one bar. New photos now arrive with their shape and thumbnails straight away.
Open it in bckendIQ →Watermarked galleries never hand out the clean original
On a proof set, or a gallery with your logo or smaller downloads, clients now receive only the stamped preview. The clean full-size file is never sent to their browser.
Open it in bckendIQ →
Field Jobs
Contractors and guest crew, on one page
Contractors is now one page with two tabs, Contractors and Guest contractors. A contractor is paid per shoot, a fully staffed event takes nobody else, and pay can be set in any currency.
Open it in bckendIQ →Shift reminders show the right local time
Crew reminders now show the shift's own local time and come from your studio's name. When a start time moves, the crew is told once, with the old and new time.
Open it in bckendIQ →
Performance
One-tap clock-in when staff open the app
Open bckendIQ mid-workday without clocking in and a pop-up offers one tap to clock in. Clock reminders now stay in the app and no longer arrive by email.
Open it in bckendIQ →Scorecards: staff write wins, managers score and approve
The weekly scorecard starts from last week's numbers, each set with a slider. Staff write their wins and what to improve; the manager adjusts any score and approves.
Open it in bckendIQ →Promote now offers every job role
Promote now lists every job role, Videographer and Photographer included, and an hourly hire's offer letter says “Hourly rate”. Only the Owner can approve their own pay or hours.
Open it in bckendIQ →
Projects
A new task goes to whoever owns the timeline
A new task goes to the person whose timeline it's on, and follows when the project moves to someone else. On a phone, the project page opens straight onto adding tasks.
Open it in bckendIQ →
Sign-in & security
Google sign-in now works with two-factor on
Sign in with Google, then type your authenticator code. New studios confirm their email with a code, a password change signs you out everywhere, and a removed teammate is signed out at once.
Open it in bckendIQ →
Website
New prices: Studio $49, Studio Pro $89
From 4 October, Studio is $49 a month and Studio Pro $89, yearly at ten months' price, and founding studios keep theirs. bckendiq.com now opens light and shows the real app.
See it →