Help centre

How it works, including what it doesn't do.

14 articles covering bookings, crew, shoot days, galleries and pay. Where there is a limit or a caveat, it is written down rather than left for you to discover.

Getting started

Set up your studio and bring your team in.

Create your studioSign up with your email and name your studio. That name becomes your workspace and the slug in your URLs, and it is…
Invite your team and set what they can seeInvite people by email and give each one a role. Roles decide what someone can see and do, and they are enforced on…

Clients & bookings

Enquiries, quotes, contracts, invoices and the client portal.

Take an enquiry through to a confirmed bookingAn enquiry arrives from your inquiry page or is added by hand, becomes a lead, and moves through your pipeline…
Send an invoice and take paymentInvoices can be issued in full or split into instalments with their own due dates. Clients pay online once you have…
How clients get in, and what they can seeEach client gets a private link to their portal, secured by a six-digit code sent to their email. The portal holds…

Crew & shoot days

Staffing a shoot, attendance, call sheets.

Staff a shoot with crewWhen a booking is confirmed, bckendIQ works out what the shoot needs and creates the crew slots automatically — the…
Record who actually worked the shootCrew clock in and out per session on the shoot day. Each session records scheduled hours against actual hours for…
Send a call sheetA call sheet is generated for a shoot from the crew already assigned to it and the details already on the booking…

Galleries & delivery

Uploading, proofing, approval and client downloads.

Upload and deliver a gallerySelect the folder rather than the files — there is no cap on how many images you can upload to a gallery. Large…
Client selection, comments and approvalClients mark favourites to make their selection, and leave comments on specific items. For film, comments are tied…

Pay & payables

How amounts are calculated, locked and settled.

How a crew payable is calculatedThe amount owed to each crew member is derived from the hours actually recorded on the shoot, the rate agreed for…
Mark a payout as paidOnce you have sent the money by your own method, record the payout as paid. That closes the loop for the crew…

Team performance

KPIs, scorecards, reviews and 1-on-1s.

KPIs and weekly scorecardsEach role carries its own KPIs, and the weekly scorecard is the recurring ritual: the person self-scores against…
How performance reviews workReviews run in three stages: the person reviews their own work, their manager reviews it, and leadership reviews…

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