The studio issue · No. 37
Your booking link knows when you're busy, and every enquiry gets one thread
· 4 min read · 18 changes
Your consultation link now knows when you're busy: connect your calendar and anything on it comes off the times couples can pick.
Every enquiry gets one thread for email and WhatsApp, each menu section becomes its own permission, and every client keeps the place they first came from.
On the cover · Bookings
A booking link that knows when you're busy
Connect an iCal feed or Apple iCloud calendar, and anything busy on it — or already booked in bckendIQ — comes off the times your consultation link offers.
Open it in bckendIQ →On the cover · Leads
Message a couple straight from their enquiry
Each enquiry now has a Conversation panel with every email and WhatsApp in one thread, a box to reply, and the reminder emails due to go out next.
Open it in bckendIQ →On the cover · Settings
Every menu section is now its own permission
Give someone Leads and Clients without Financials. Financials, Marketing and Automation start with the Owner, CEO, CMO and Administrator only, until you tick the box.
Open it in bckendIQ →On the cover · Clients
Know where every client came from
Tag your enquiry link for each place you post it — Instagram, a wedding fair, a planner — and every client keeps that source on their card and in Financials.
Open it in bckendIQ →Also this week
Leads
A paid retainer now confirms the booking
Once a couple has signed and pays the first instalment on their plan, the booking confirms itself. Any booking that got stuck can be confirmed with one click.
Open it in bckendIQ →Write your contract from the Leads menu
Contracts now sit under Leads › Pipeline setup: have AI draft one from a sentence, upload the one you already use, or start blank, then edit it as you like.
Open it in bckendIQ →Any phone number now saves on an enquiry
Numbers pasted from Contacts, with extensions or hidden characters, are accepted, and the New enquiry and client dialogs scroll on a phone with Save always in reach.
Open it in bckendIQ →
Galleries
Attached galleries now reach the client's portal
Attach a published gallery to a client and it shows in their portal, with guests' photos and clips grouped under From your guests.
Open it in bckendIQ →Uploads now count files, not just percent
Every upload bar reads like "47% · 12 of 340 files", so a wedding's worth of frames never looks the same as one clip.
Open it in bckendIQ →
Projects
Your own reasons for late delivery, and a report
Rewrite the list of reasons a project ran late to fit your studio, then see a Delivery report rank the causes. AI drafts a fix for each, which you edit and apply.
Open it in bckendIQ →Shoot types are now your studio's own list
The "What it's for" list starts empty and holds only your words: add one from the project form, rename or remove it in Settings. Missing task types add from the list too.
Open it in bckendIQ →The phone timeline shows your whole team
On a phone the Gantt now scrolls back into past weeks, shows full names, stops stacking jobs on top of each other, and starts a project when you tap a day.
Open it in bckendIQ →Smaller fixes across Projects
Completed this week counts deliveries, Timeline dates stay pinned as you scroll, managers see the client list in project forms, and forms no longer hide under a phone's clock.
Open it in bckendIQ →
Marketing
Campaign banners now carry your studio's logo
Banners in your campaign emails draw your own logo and brand colour, and adding a large photograph to an email no longer fails.
Open it in bckendIQ →Lead imports keep names, phones and countries
Imported spreadsheets and PDF tables now read each column correctly, never greet anyone by an ID number, and tell you which details are missing. Select-all actions work again.
Open it in bckendIQ →
Financials
Financials files each booking under what was sold
A wedding couple's later photoshoot now counts as portrait money, new packages stop defaulting to Wedding, and a couple who enquired before counts as returning.
Open it in bckendIQ →
Sign-in & security
The Home Screen app now shows every brand
Installed on an iPhone, bckendIQ now lists every brand you belong to without signing out, and its menu shows the logo and Close button again.
Open it in bckendIQ →
Website
The new bckendIQ logo, everywhere
The official logo now appears across the website, sign-in, the app menu, browser tab, Home Screen icon and bckendIQ's own emails.